Partner Notification

Meet BASHH Partner Notification KPIs by reaching more partners and closing the loop

Screens showing both the provider view and the public view on mobile

What is the partner notification tool?

When people are diagnosed with an STI, they need to notify their previous sexual partners.

STX’s PN tool allows them to do it anonymously and easily. It notifies the partner that they are at risk via email or SMS, then helps them find the nearest testing clinic.

The tool is reducing the spread of STIs by helping potential carriers to get tested, while enabling healthcare providers to track the number of partners tested.

  • Partner notifications at & away from a clinic

    Notify partners during a consultation, or send guidance to the patient on how to notify a partner in their own time away from the clinic.

  • Patients can remain anonymous

    Patients frequently feel too embarrassed to notify their partners – but SXT lets them stay anonymous, helping clinics to reach more partners.

  • Easy to use

    Simple and intuitive, the PN tool’s step-by-step process is easy for patients, partners and clinics.

  • Save time and eliminate manual work

    The PN tool automates the process, saving you hours that would otherwise be spent notifying partners or following up with patients.

  • Cross-clinic notification rate tracking

    Your index patients’ partners may have been seen by other clinics - we keep track of this with updates from our centralised system.

  • Accessible Statistics and KPI Data

    Easily access statistics on the number of partners notified and treated. Have your BASHH KPIs readily available for reporting.

Robust data security and information governance

Partner’s info destroyed right after notification is made

No personal patient information is kept

1. Partner Notification

  • Step 1:

    Select STI diagnosed and partner(s) to be notified

  • Step 2:

    Fill in details and send notifications

  • Step 3:

    Provide basic patient demographics for statistics

Notify Partners: At the Clinic

Consultation with patient

Fill in partner details

SXT notifies partners

Notify Partners: Away from Clinic

Send the Patient partner self-notification guidance

Patient can complete partner notification away from the clinic

SXT notifies partners

2. Partner Verification

  • Step 1:

    Partner arrives with a code. Clinic enters it into the system to view STI details and confirms attendance

  • Step 2:

    The system records that the partner has attended the clinic and it will be reflected in the patient's clinic account

  • Step 3:

    Originating clinic can see statistics and PN KPI

Verify Partners: At the Clinic

Consultation with patient

Verify partner’s attendance

Data transformed into KPIs

So far...


…partners have been notified through SXT’s PN tool, all of whom will require appointments at clinics.

So far...


…have been freed up for Health Advisors, as the PN tool now completes their manual work.

1Patients you expect to diagnose with STIs annually in your clinic

£4Per year

Please contact us about volume discounts as well as the savings that come with annual plans

Interested in having SXT Partner Notification in your clinic?

Please contact us at: or call 0333 800 7808

Explore SXT’s other services for Sexual Health Service Providers

Learn about SXT Appointment SchedulingLearn about listing your services with SXT